Terms of service
Last updated: 12 November 2026
These terms govern your use of Vistaro's AI renovation design services, subscriptions and quote-request features.
1. The service
Vistaro provides AI-generated renovation concepts from photos you upload, conversational design assistance, optional premium features and an optional service connecting you with renovation professionals.
2. Accounts
You may start as a guest. Some features require a registered account. You are responsible for keeping your credentials secure. You must be at least 18 years old to subscribe or request quotes.
3. AI-generated concepts
Concepts are illustrations for inspiration and planning only. They are not architectural plans, structural advice or a guarantee of feasibility, cost or result. Actual construction results may differ. Always consult qualified professionals before carrying out works.
4. Your content
You confirm you have the right to upload your photos. You keep ownership of your content and grant Vistaro a limited licence to process it in order to provide the service. Do not upload images of people without their permission or any unlawful content.
5. Plans, credits and payments
Free accounts receive a limited number of generations. Paid plans renew monthly through PayPal until cancelled. Credits are consumed per generation; failed generations are refunded automatically. Credit packs do not expire while your account is active. Monthly plan credits do not roll over.
6. Cancellation and refunds
You can cancel your subscription at any time; premium features remain until the end of the paid period. Statutory withdrawal and refund rights apply where required by law. Refunds processed through PayPal may reverse unused purchased credits.
7. Professionals
Professionals are independent businesses. Vistaro does not perform renovation work and is not a party to any contract between you and a professional.
8. Acceptable use
No abuse, scraping, attempts to bypass limits or security, or use of the service to create unlawful, deceptive or harmful content.
9. Liability
To the extent permitted by law, Vistaro is not liable for decisions or works carried out on the basis of AI concepts. Nothing in these terms limits liability that cannot be limited by law.
10. Changes and law
We may update these terms with notice. These terms are governed by the law of the operator's place of establishment, without prejudice to mandatory consumer protections in your country of residence.
This document is a template prepared for Vistaro and must be reviewed by a qualified lawyer and completed with the operator's legal details before production use.